Last Updated: 22 July 2026
Awanpro Solutions Sdn. Bhd. (“Awanpro”, “we”, “our”, or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, submit an enquiry, or otherwise communicate with us through our website.
Information Collection
When you use our website, we may collect the following personal information:
- Name
- Company or organization name (if provided)
- Email address
- Telephone or mobile number
- Country or location (if provided)
- Any information you voluntarily include in your enquiry or message
We may also collect limited technical information such as:
- IP address
- Browser type
- Device information
- Pages visited
- Date and time of access
This information helps us improve the performance, security, and usability of our website.
Use of Information
We use your personal information to:
- Respond to your enquiries and requests
- Provide information about our products and services
- Arrange product demonstrations or meetings
- Improve our website and customer service
- Maintain security and prevent unauthorized access
- Comply with applicable legal or regulatory requirements
We will not use your personal information for unrelated purposes without your consent unless required or permitted by law.
Sharing of Personal Information
We do not sell, rent, or trade your personal information.
Your information may be disclosed only where necessary to:
- Our authorized employees and representatives
- Service providers assisting us in operating our website or business
- Government authorities or regulators where required by applicable law
- Other parties with your consent
All service providers are expected to protect your information appropriately.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
While we strive to use commercially acceptable means to protect your information, no method of electronic transmission or internet storage can be guaranteed to be completely secure.
Cookies and Website Analytics
Our website may use cookies and similar technologies to enhance your browsing experience, analyse website traffic, improve website performance, and better understand how visitors use our website.
You may choose to disable cookies through your browser settings; however, some website functionality may be affected.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy or as required by applicable laws and regulations.
Healthcare Information
Our website contact form is not intended for the submission of patient medical records, diagnostic images, or other confidential healthcare information.
Any healthcare information processed through our cloud-based radiology services is handled separately from this website under contractual arrangements with our healthcare customers and in accordance with applicable laws, contractual obligations, and appropriate security measures.
Your Privacy Rights
Depending on applicable laws and regulations, you may have the right to:
- Request access to your personal information;
- Request correction of inaccurate or incomplete personal information;
- Request the deletion of your personal information, where applicable;
- Withdraw your consent where processing is based on consent;
- Object to or restrict certain processing of your personal information, where permitted by law; and
- Contact us regarding the collection, use, or processing of your personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, technology, legal requirements, or other operational needs. The updated version will be posted on this page together with the revised “Last Updated” date.
Contact Us
If you have any questions or concerns about our privacy policy or how we handle your personal information, please contact us at info@awanpros.com.